Contact us

Questions about your order, your letter or a refund? Email us and we'll get back to you within 1 to 2 business days.

Please include your order reference, which appears in your confirmation email, and the email address you used for your order.

Before you write

Tracking number: it is emailed to you as soon as your letter is mailed, usually within 1 to 2 business days.
Refunds: see our Refund Policy.
Legal advice: we are not a law firm and cannot advise on your specific case. A local tenant rights organization or a licensed attorney can help.